TrueMake Designs di Rossi Andrea, Via Dante, 62, 52011 Bibbiena AR, Italy. Email: hello@truemakedesigns.com. Phone: +39 379 142 4537. VAT IT03892870510. Andrea Rossi is the data controller for all personal data collected through this website.
When you contact us or place an order we collect your first name, last name, email address, phone number, and country. If you submit a contact form we also retain the message content. Payment data is processed entirely by Stripe, Inc. — we do not receive, store, or have access to your card details at any stage.
Processing is carried out under GDPR Regulation (EU) 2016/679 on the following bases: (a) performance of a contract or pre-contractual steps at your request; (b) compliance with Italian legal obligations; (c) our legitimate interest in operating and improving our services.
We use your data to respond to enquiries, deliver contracted services, issue invoices, and communicate about active projects. We do not sell personal data to any third party. We do not use your data for automated profiling or targeted advertising.
Stripe, Inc. processes all payment transactions. Their privacy policy is available at stripe.com/privacy. Stripe may transfer data to the United States under Standard Contractual Clauses approved by the European Commission.
Enquiry and project data is retained for up to 24 months after the last interaction. Invoicing records are retained for 10 years as required by Italian fiscal law (D.P.R. 633/72). Anonymised analytical data may be retained indefinitely.
Under GDPR you have the right to access, correct, erase, restrict, object to, or request a portable copy of your data. To exercise any right, email hello@truemakedesigns.com. We respond within 30 days. You may also lodge a complaint with the Italian data protection authority (Garante per la Protezione dei Dati Personali, gpdp.it).
This website uses minimal cookies as described in our Cookie Policy. Your choice is stored in browser localStorage.
All pages are served over HTTPS. Personal data is not stored in plain text. Project files and correspondence are accessible only to our three-person team.
We may update this policy to reflect changes in operations or applicable law. The last updated date at the top of this page will be revised accordingly.
hello@truemakedesigns.com — +39 379 142 4537 — Via Dante, 62, 52011 Bibbiena AR, Italy.